/* Vera Zambrano — Multilingual Quick Contact Assistant */

.az-assistant,
.az-assistant * {
  box-sizing: border-box;
}

.az-assistant {
  --vz-ca-edge: max(20px, env(safe-area-inset-right));
  --vz-ca-bottom: max(20px, env(safe-area-inset-bottom));
  --vz-ca-launcher-size: 58px;
  --vz-ca-panel-width: 390px;
  --vz-ca-safe-bottom: var(--vz-ca-bottom);

  --vz-ca-color-primary: var(--vz-ca-admin-primary, #3A3F5C);
  --vz-ca-color-primary-dark: var(--vz-ca-admin-primary-dark, #2A2E44);
  --vz-ca-color-secondary: var(--vz-ca-admin-secondary, #B8A1B0);
  --vz-ca-color-accent: var(--vz-ca-admin-accent, #C8B27D);
  --vz-ca-color-accent-dark: var(--vz-ca-admin-accent-dark, #B09A63);
  --vz-ca-color-accent-readable: var(--vz-ca-admin-accent-readable, #7B6428);
  --vz-ca-color-bg: var(--vz-ca-admin-background, #F8F6F4);
  --vz-ca-color-bg-warm: var(--vz-ca-admin-background-warm, #F2EDEA);
  --vz-ca-color-surface: var(--vz-ca-admin-surface, #FFFFFF);
  --vz-ca-color-text: var(--vz-ca-admin-text, #5F6472);
  --vz-ca-color-text-dark: var(--vz-ca-admin-text-dark, #2E3144);
  --vz-ca-color-header-title: var(--vz-ca-admin-header-title, #FFFFFF);
  --vz-ca-color-text-light: var(--vz-ca-admin-text-light, #707584);
  --vz-ca-color-border: var(--vz-ca-admin-border, #E2DCD8);
  --vz-ca-color-border-light: var(--vz-ca-admin-border-light, #EDE9E6);
  --vz-ca-color-focus: var(--vz-ca-admin-focus, #D9C47F);
  --vz-ca-color-focus-inner: var(--vz-ca-admin-focus-inner, #FFFFFF);
  --vz-ca-color-on-primary: #FFFFFF;
  --vz-ca-color-on-accent: #2A2E44;

  --vz-ca-font-body: Inter, system-ui, sans-serif;
  --vz-ca-font-display: 'Playfair Display', Georgia, serif;
  --vz-ca-radius-lg: 12px;
  --vz-ca-radius-xl: 18px;
  --vz-ca-transition-fast: 150ms ease;
  --vz-ca-transition-base: 250ms ease;
  --vz-ca-transition-slow: 400ms cubic-bezier(.4,0,.2,1);
  --vz-ca-shadow-sm: 0 1px 3px rgba(58,63,92,.06);
  --vz-ca-shadow-md: 0 4px 16px rgba(58,63,92,.10);
  --vz-ca-shadow-lg: 0 12px 40px rgba(58,63,92,.14);
  --vz-ca-shadow-xl: 0 20px 60px rgba(58,63,92,.16);
  position: fixed;
  right: var(--vz-ca-edge);
  bottom: var(--vz-ca-safe-bottom);
  z-index: 2147483000;
  color: var(--vz-ca-color-text-dark, #2E3144);
  font-family: var(--vz-ca-font-body, Inter, system-ui, sans-serif);
  isolation: isolate;
  contain: layout style;
}

/* Dark mode is merged here and scoped to the Chat Assistant only. */
html[data-theme="dark"] .az-assistant {
  color-scheme: dark;
  --vz-ca-color-primary: var(--vz-ca-admin-dark-primary, #3A3F5C);
  --vz-ca-color-primary-dark: var(--vz-ca-admin-dark-primary-dark, #30354F);
  --vz-ca-color-secondary: var(--vz-ca-admin-dark-secondary, #C7B6C2);
  --vz-ca-color-accent: var(--vz-ca-admin-dark-accent, #D9C47F);
  --vz-ca-color-accent-dark: var(--vz-ca-admin-dark-accent-dark, #C7AE66);
  --vz-ca-color-accent-readable: var(--vz-ca-admin-dark-accent-readable, #EAD99A);
  --vz-ca-color-bg: var(--vz-ca-admin-dark-background, #101319);
  --vz-ca-color-bg-warm: var(--vz-ca-admin-dark-background-warm, #171B24);
  --vz-ca-color-surface: var(--vz-ca-admin-dark-surface, #171B24);
  --vz-ca-color-text: var(--vz-ca-admin-dark-text, #D4DBEA);
  --vz-ca-color-text-dark: var(--vz-ca-admin-dark-text-dark, #F4F1EA);
  --vz-ca-color-header-title: var(--vz-ca-admin-dark-header-title, #F4F1EA);
  --vz-ca-color-text-light: var(--vz-ca-admin-dark-text-light, #BBC6D8);
  --vz-ca-color-border: var(--vz-ca-admin-dark-border, #71809B);
  --vz-ca-color-border-light: var(--vz-ca-admin-dark-border-light, #3B4254);
  --vz-ca-color-focus: var(--vz-ca-admin-dark-focus, #EAD99A);
  --vz-ca-color-focus-inner: var(--vz-ca-admin-dark-focus-inner, #101319);
  --vz-ca-color-on-primary: #F4F1EA;
  --vz-ca-color-on-accent: #101319;
  --vz-ca-shadow-sm: 0 1px 3px rgba(0,0,0,.42), 0 1px 2px rgba(0,0,0,.32);
  --vz-ca-shadow-md: 0 4px 16px rgba(0,0,0,.48), 0 2px 6px rgba(0,0,0,.36);
  --vz-ca-shadow-lg: 0 12px 40px rgba(0,0,0,.56), 0 4px 12px rgba(0,0,0,.42);
  --vz-ca-shadow-xl: 0 20px 60px rgba(0,0,0,.64);
}

html[data-theme="dark"] .az-assistant .az-assistant__action-icon svg,
html[data-theme="dark"] .az-assistant .az-assistant__languages button span {
  color: #FFFFFF;
}

.az-assistant button,
.az-assistant input,
.az-assistant select,
.az-assistant textarea {
  font: inherit;
}

.az-assistant button,
.az-assistant a {
  -webkit-tap-highlight-color: transparent;
}

.az-assistant .az-assistant__launcher,
.az-assistant .az-assistant__preview-open,
.az-assistant .az-assistant__preview-dismiss,
.az-assistant .az-assistant__panel-close,
.az-assistant .az-assistant__languages button,
.az-assistant .az-assistant__back,
.az-assistant .az-assistant__action,
.az-assistant .az-assistant__submit {
  min-inline-size: 0;
  min-block-size: 0;
}

.az-assistant__launcher {
  position: relative;
  display: grid;
  place-items: center;
  width: var(--vz-ca-launcher-size);
  height: var(--vz-ca-launcher-size);
  margin-left: auto;
  padding: 0;
  overflow: visible;
  border: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 74%, transparent);
  border-radius: 50%;
  color: #fff;
  background:
    radial-gradient(circle at 30% 22%, rgba(255,255,255,.29), transparent 30%),
    linear-gradient(145deg, var(--vz-ca-color-primary, #3A3F5C), var(--vz-ca-color-primary-dark, #2a2e44));
  box-shadow:
    0 13px 30px rgba(42,46,68,.29),
    0 4px 9px rgba(42,46,68,.18),
    inset 0 1px 0 rgba(255,255,255,.22),
    inset 0 -1px 0 rgba(0,0,0,.14);
  cursor: pointer;
  transition: transform var(--vz-ca-transition-base, 250ms ease), box-shadow var(--vz-ca-transition-base, 250ms ease), filter var(--vz-ca-transition-fast, 150ms ease);
}

/* The launcher intentionally has no permanent status dot. Unread state is shown
   only by the numbered notification badge. */

.az-assistant__launcher:hover {
  transform: translateY(-3px) scale(1.035);
  filter: saturate(1.06);
  box-shadow:
    0 17px 38px rgba(42,46,68,.34),
    0 5px 11px rgba(42,46,68,.18),
    inset 0 1px 0 rgba(255,255,255,.24);
}

.az-assistant__launcher:active {
  transform: translateY(0) scale(.97);
}

.az-assistant__launcher-shine {
  position: absolute;
  z-index: 1;
  inset: 4px;
  overflow: hidden;
  border-radius: inherit;
  pointer-events: none;
}

.az-assistant__launcher-shine::before {
  content: "";
  position: absolute;
  top: -28%;
  left: -60%;
  width: 34%;
  height: 150%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,.28), transparent);
  transform: rotate(18deg);
  animation: az-assistant-shimmer 5.4s ease-in-out infinite;
}

.az-assistant__wave {
  position: absolute;
  z-index: 0;
  inset: -5px;
  border: 2px solid rgba(200,178,125,.78);
  border-color: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 82%, transparent);
  border-radius: 50%;
  opacity: 0;
  pointer-events: none;
  will-change: transform, opacity;
  filter: drop-shadow(0 0 5px rgba(200,178,125,.18));
}

/* Keep the attraction rings active whenever the assistant is closed. This does
   not depend on unread/session state, so the animation remains visible after a
   visitor has opened the panel once. */
.az-assistant:not(.is-open) .az-assistant__wave {
  animation: az-assistant-wave 3.3s cubic-bezier(.16,.72,.24,1) infinite;
}

.az-assistant:not(.is-open) .az-assistant__wave--two { animation-delay: 1.1s; }
.az-assistant:not(.is-open) .az-assistant__wave--three { animation-delay: 2.2s; }

.az-assistant__launcher-icon,
.az-assistant__launcher-close {
  z-index: 2;
  display: grid;
  place-items: center;
  transition: opacity var(--vz-ca-transition-base, 250ms ease), transform var(--vz-ca-transition-slow, 400ms cubic-bezier(.4,0,.2,1));
}

.az-assistant:not(.is-open) .az-assistant__launcher-icon {
  animation: az-assistant-icon-float 3.3s ease-in-out infinite;
}

.az-assistant__launcher-icon svg {
  width: 34px;
  height: 34px;
  filter: drop-shadow(0 2px 2px rgba(0,0,0,.12));
}

.az-assistant__launcher-close {
  position: absolute;
  opacity: 0;
  transform: rotate(-90deg) scale(.6);
}

.az-assistant__launcher-close svg {
  width: 25px;
  height: 25px;
}

.az-assistant.is-open .az-assistant__launcher-icon {
  opacity: 0;
  transform: rotate(90deg) scale(.6);
}

.az-assistant.is-open .az-assistant__launcher-close {
  opacity: 1;
  transform: rotate(0) scale(1);
}

.az-assistant__notification {
  position: absolute;
  z-index: 4;
  top: -7px;
  right: -6px;
  display: none;
  place-items: center;
  min-width: 23px;
  height: 23px;
  padding: 0 5px;
  border: 2px solid var(--vz-ca-color-bg, #F8F6F4);
  border-radius: 999px;
  color: var(--vz-ca-color-primary-dark, #2a2e44);
  background: linear-gradient(145deg, var(--vz-ca-color-accent, #C8B27D), var(--vz-ca-color-accent-dark, #b09a63));
  font-size: 10.5px;
  font-weight: 900;
  line-height: 1;
  letter-spacing: -.02em;
  box-shadow: 0 5px 12px rgba(42,46,68,.24), inset 0 1px 0 rgba(255,255,255,.35);
  transition: opacity var(--vz-ca-transition-fast, 150ms ease), transform var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant.has-unread .az-assistant__notification { display: grid; }
.az-assistant.is-open .az-assistant__notification { opacity: 0; transform: scale(.35); }
.az-assistant__notification.is-bumping { animation: az-assistant-badge-bump .48s ease; }

/* Briefly emphasize the launcher when the unread badge is restored. */
.az-assistant.is-reminding:not(.is-open) .az-assistant__launcher {
  animation: az-assistant-reminder-pulse 1.25s ease;
}

.az-assistant__message-preview {
  position: absolute;
  right: 0;
  bottom: calc(var(--vz-ca-launcher-size) + 13px);
  display: grid;
  grid-template-columns: 1fr auto;
  width: min(265px, calc(100vw - 28px));
  min-height: 70px;
  overflow: visible;
  border: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 38%, var(--vz-ca-color-border, #e2dcd8));
  border-radius: 15px;
  background: var(--vz-ca-color-surface, #fff);
  box-shadow: var(--vz-ca-shadow-lg, 0 12px 40px rgba(58,63,92,.14));
  opacity: 0;
  visibility: hidden;
  transform: translateY(9px) scale(.96);
  transform-origin: bottom right;
  transition: opacity var(--vz-ca-transition-base, 250ms ease), visibility var(--vz-ca-transition-base, 250ms ease), transform var(--vz-ca-transition-slow, 400ms cubic-bezier(.4,0,.2,1));
}

.az-assistant__message-preview::after {
  content: "";
  position: absolute;
  right: 22px;
  bottom: -7px;
  width: 13px;
  height: 13px;
  border-right: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 38%, var(--vz-ca-color-border, #e2dcd8));
  border-bottom: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 38%, var(--vz-ca-color-border, #e2dcd8));
  background: var(--vz-ca-color-surface, #fff);
  transform: rotate(45deg);
}

.az-assistant__message-preview.is-visible {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

.az-assistant.is-open .az-assistant__message-preview {
  opacity: 0;
  visibility: hidden;
  transform: translateY(8px) scale(.96);
}

.az-assistant__preview-open {
  appearance: none;
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 10px;
  padding: 11px 7px 11px 11px;
  border: 0;
  color: var(--vz-ca-color-text-dark, #2E3144);
  background: transparent;
  text-align: left;
  cursor: pointer;
}

.az-assistant__preview-avatar {
  flex: 0 0 42px;
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  border: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 40%, transparent);
  border-radius: 13px;
  color: var(--vz-ca-color-accent-readable, #7B6428);
  background: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 15%, var(--vz-ca-color-bg-warm, #F2EDEA));
}

.az-assistant__preview-avatar svg { width: 27px; height: 27px; }

.az-assistant__preview-copy {
  min-width: 0;
  display: grid;
  gap: 3px;
}

.az-assistant__preview-copy strong {
  font-family: var(--vz-ca-font-display, 'Playfair Display', Georgia, serif);
  font-size: 14px;
  line-height: 1.15;
}

.az-assistant__preview-copy small {
  overflow: hidden;
  color: var(--vz-ca-color-text-light, #707584);
  font-size: 11px;
  line-height: 1.3;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.az-assistant__preview-dismiss {
  appearance: none;
  display: grid;
  place-items: center;
  width: 29px;
  height: 29px;
  margin: 4px 4px 0 0;
  padding: 0;
  border: 0;
  border-radius: 50%;
  color: var(--vz-ca-color-text-light, #707584);
  background: transparent;
  cursor: pointer;
}

.az-assistant__preview-dismiss:hover { color: var(--vz-ca-color-text-dark, #2E3144); background: var(--vz-ca-color-bg-warm, #F2EDEA); }
.az-assistant__preview-dismiss svg { width: 16px; height: 16px; }

.az-assistant__preview-count {
  position: absolute;
  top: -8px;
  left: -7px;
  z-index: 1;
  display: grid;
  place-items: center;
  min-width: 22px;
  height: 22px;
  padding: 0 5px;
  border: 2px solid var(--vz-ca-color-bg, #F8F6F4);
  border-radius: 999px;
  color: var(--vz-ca-color-primary-dark, #2a2e44);
  background: var(--vz-ca-color-accent, #C8B27D);
  font-size: 10px;
  font-weight: 900;
  box-shadow: 0 4px 10px rgba(42,46,68,.18);
}

.az-assistant__panel {
  position: absolute;
  right: 0;
  bottom: calc(var(--vz-ca-launcher-size) + 14px);
  display: flex;
  flex-direction: column;
  width: min(var(--vz-ca-panel-width), calc(100vw - 28px));
  max-height: min(735px, calc(100vh - var(--vz-ca-safe-bottom) - var(--vz-ca-launcher-size) - 32px));
  max-height: min(735px, calc(100dvh - var(--vz-ca-safe-bottom) - var(--vz-ca-launcher-size) - 32px));
  overflow: hidden;
  border: 1px solid var(--vz-ca-color-border, #e2dcd8);
  border-radius: var(--vz-ca-radius-xl, 18px);
  background: var(--vz-ca-color-bg, #F8F6F4);
  box-shadow: var(--vz-ca-shadow-xl, 0 20px 60px rgba(58,63,92,.16));
  opacity: 0;
  visibility: hidden;
  transform: translateY(15px) scale(.965);
  transform-origin: bottom right;
  transition: opacity var(--vz-ca-transition-base, 250ms ease), visibility var(--vz-ca-transition-base, 250ms ease), transform var(--vz-ca-transition-slow, 400ms cubic-bezier(.4,0,.2,1));
}

.az-assistant.is-open .az-assistant__panel {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

.az-assistant__header {
  position: relative;
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 13px;
  padding: 18px 18px 17px;
  color: #fff;
  background:
    radial-gradient(circle at 94% 0, rgba(200,178,125,.3), transparent 40%),
    linear-gradient(135deg, var(--vz-ca-color-primary-dark, #2a2e44), var(--vz-ca-color-primary, #3A3F5C));
}

.az-assistant__header::after {
  content: "";
  position: absolute;
  inset: auto 18px 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(200,178,125,.8), transparent);
}

.az-assistant__brandmark {
  flex: 0 0 46px;
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border: 1px solid rgba(255,255,255,.22);
  border-radius: 14px;
  color: var(--vz-ca-color-accent, #C8B27D);
  background: rgba(255,255,255,.08);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.12);
}

.az-assistant__brandmark svg { width: 32px; height: 32px; }
.az-assistant__heading { min-width: 0; flex: 1; }
.az-assistant__heading h2,
.az-assistant__heading p,
.az-assistant__heading .az-assistant__eyebrow { margin: 0; }

.az-assistant__heading h2 {
  margin-top: 2px;
  color: var(--vz-ca-color-header-title, #FFFFFF);
  font-family: var(--vz-ca-font-display, 'Playfair Display', Georgia, serif);
  font-size: 20px;
  font-weight: 700;
  line-height: 1.15;
  letter-spacing: -.01em;
}

.az-assistant__heading .az-assistant__eyebrow {
  color: var(--vz-ca-color-accent, #C8B27D);
  font-size: 9.5px;
  font-weight: 800;
  line-height: 1.2;
  letter-spacing: .12em;
  text-transform: uppercase;
}

.az-assistant__heading > p:last-child {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: 5px;
  color: rgba(255,255,255,.78);
  font-size: 11px;
}

.az-assistant__status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #74d8a0;
  box-shadow: 0 0 0 4px rgba(116,216,160,.13);
}

.az-assistant__panel-close {
  align-self: flex-start;
  display: grid;
  place-items: center;
  width: 32px;
  height: 32px;
  margin: -3px -4px 0 0;
  padding: 0;
  border: 0;
  border-radius: 50%;
  color: rgba(255,255,255,.78);
  background: transparent;
  cursor: pointer;
  transition: color var(--vz-ca-transition-fast, 150ms ease), background var(--vz-ca-transition-fast, 150ms ease), transform var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant__panel-close:hover { color: #fff; background: rgba(255,255,255,.1); transform: rotate(4deg); }
.az-assistant__panel-close svg { width: 19px; height: 19px; }

.az-assistant__content {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-width: thin;
  scrollbar-color: var(--vz-ca-color-secondary, #B8A1B0) transparent;
}

.az-assistant__content::-webkit-scrollbar { width: 7px; }
.az-assistant__content::-webkit-scrollbar-track { background: transparent; }
.az-assistant__content::-webkit-scrollbar-thumb {
  border: 2px solid transparent;
  border-radius: 999px;
  background: color-mix(in srgb, var(--vz-ca-color-secondary, #B8A1B0) 68%, transparent);
  background-clip: padding-box;
}

.az-assistant__language-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  min-height: 48px;
  padding: 9px 16px 7px;
  border-bottom: 1px solid var(--vz-ca-color-border-light, #ede9e6);
  background: color-mix(in srgb, var(--vz-ca-color-bg-warm, #F2EDEA) 70%, var(--vz-ca-color-bg, #F8F6F4));
}

.az-assistant__language-label {
  color: var(--vz-ca-color-text-light, #707584);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .09em;
  text-transform: uppercase;
}

.az-assistant__languages {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px;
  border: 1px solid var(--vz-ca-color-border, #e2dcd8);
  border-radius: 999px;
  background: var(--vz-ca-color-surface, #fff);
  box-shadow: var(--vz-ca-shadow-sm, 0 1px 3px rgba(58,63,92,.06));
}

.az-assistant__languages button {
  appearance: none;
  display: inline-flex;
  align-items: center;
  gap: 5px;
  height: 29px;
  padding: 0 7px 0 5px;
  border: 1px solid transparent;
  border-radius: 999px;
  color: var(--vz-ca-color-text-light, #707584);
  background: transparent;
  font-size: 9.5px;
  font-weight: 800;
  cursor: pointer;
  transition: color var(--vz-ca-transition-fast, 150ms ease), background var(--vz-ca-transition-fast, 150ms ease), border-color var(--vz-ca-transition-fast, 150ms ease), transform var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant__languages button:hover { color: var(--vz-ca-color-text-dark, #2E3144); background: var(--vz-ca-color-bg-warm, #F2EDEA); }
.az-assistant__languages button.is-active {
  border-color: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 45%, var(--vz-ca-color-border, #e2dcd8));
  color: var(--vz-ca-color-primary-dark, #2a2e44);
  background: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 18%, var(--vz-ca-color-surface, #fff));
  box-shadow: 0 2px 7px rgba(58,63,92,.09);
}

.az-assistant__languages img {
  display: block;
  width: 22px;
  height: 15px;
  object-fit: cover;
  border: 1px solid rgba(58,63,92,.12);
  border-radius: 2px;
  box-shadow: 0 1px 2px rgba(0,0,0,.1);
}

.az-assistant__welcome {
  display: flex;
  flex-direction: column;
  gap: 3px;
  margin: 13px 16px 11px;
  padding: 12px 13px;
  border: 1px solid var(--vz-ca-color-border-light, #ede9e6);
  border-radius: var(--vz-ca-radius-lg, 12px);
  color: var(--vz-ca-color-text, #5F6472);
  background: var(--vz-ca-color-bg-warm, #F2EDEA);
  font-size: 12px;
  line-height: 1.45;
}

.az-assistant__welcome strong {
  color: var(--vz-ca-color-text-dark, #2E3144);
  font-family: var(--vz-ca-font-display, 'Playfair Display', Georgia, serif);
  font-size: 14.5px;
}

.az-assistant__actions {
  display: grid;
  gap: 8px;
  padding: 0 16px 16px;
}

.az-assistant__action {
  appearance: none;
  display: flex;
  align-items: center;
  width: 100%;
  min-height: 61px;
  gap: 11px;
  padding: 9px 11px;
  border: 1px solid var(--vz-ca-color-border, #e2dcd8);
  border-radius: var(--vz-ca-radius-lg, 12px);
  color: var(--vz-ca-color-text-dark, #2E3144);
  background: var(--vz-ca-color-surface, #fff);
  box-shadow: var(--vz-ca-shadow-sm, 0 1px 3px rgba(58,63,92,.06));
  text-align: left;
  text-decoration: none;
  cursor: pointer;
  transition: transform var(--vz-ca-transition-fast, 150ms ease), border-color var(--vz-ca-transition-fast, 150ms ease), box-shadow var(--vz-ca-transition-base, 250ms ease), background var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant__action:hover {
  transform: translateY(-2px);
  border-color: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 65%, var(--vz-ca-color-border, #e2dcd8));
  background: color-mix(in srgb, var(--vz-ca-color-surface, #fff) 92%, var(--vz-ca-color-accent, #C8B27D));
  box-shadow: var(--vz-ca-shadow-md, 0 4px 16px rgba(58,63,92,.10));
}

.az-assistant__action-icon {
  flex: 0 0 39px;
  display: grid;
  place-items: center;
  width: 39px;
  height: 39px;
  border-radius: 11px;
  color: var(--vz-ca-color-primary, #3A3F5C);
  background: var(--vz-ca-color-bg-warm, #F2EDEA);
  transition: color var(--vz-ca-transition-fast, 150ms ease), background var(--vz-ca-transition-fast, 150ms ease), transform var(--vz-ca-transition-base, 250ms ease);
}

.az-assistant__action:hover .az-assistant__action-icon {
  color: var(--vz-ca-color-primary-dark, #2a2e44);
  background: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 24%, var(--vz-ca-color-bg-warm, #F2EDEA));
  transform: scale(1.045) rotate(-1deg);
}

.az-assistant__action--whatsapp .az-assistant__action-icon { color: #16794a; background: color-mix(in srgb, #25D366 13%, var(--vz-ca-color-surface, #fff)); }
.az-assistant__action--consult .az-assistant__action-icon { color: var(--vz-ca-color-accent-readable, #7B6428); background: color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 19%, var(--vz-ca-color-surface, #fff)); }
.az-assistant__action-icon svg { width: 22px; height: 22px; }
.az-assistant__action-copy { min-width: 0; flex: 1; display: grid; gap: 3px; }
.az-assistant__action-copy strong { font-size: 13px; line-height: 1.2; }
.az-assistant__action-copy small { overflow: hidden; color: var(--vz-ca-color-text-light, #707584); font-size: 11px; line-height: 1.25; text-overflow: ellipsis; white-space: nowrap; }

.az-assistant__arrow {
  flex: 0 0 17px;
  width: 17px;
  height: 17px;
  color: var(--vz-ca-color-secondary, #B8A1B0);
  transition: transform var(--vz-ca-transition-fast, 150ms ease), color var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant__action:hover .az-assistant__arrow { color: var(--vz-ca-color-accent-readable, #7B6428); transform: translateX(3px); }

.az-assistant__form-view { padding: 0 16px 17px; }
.az-assistant__back {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin: 0 0 9px;
  padding: 6px 8px 6px 3px;
  border: 0;
  border-radius: 8px;
  color: var(--vz-ca-color-primary, #3A3F5C);
  background: transparent;
  font-size: 11.5px;
  font-weight: 700;
  cursor: pointer;
}
.az-assistant__back:hover { background: var(--vz-ca-color-bg-warm, #F2EDEA); }
.az-assistant__back svg { width: 17px; height: 17px; }
.az-assistant__form { display: grid; gap: 10px; }
.az-assistant__form-heading h3,
.az-assistant__form-heading p { margin: 0; }
.az-assistant__form-heading h3 { font-family: var(--vz-ca-font-display, 'Playfair Display', Georgia, serif); font-size: 18.5px; }
.az-assistant__form-heading p { margin-top: 3px; color: var(--vz-ca-color-text-light, #707584); font-size: 11px; }
.az-assistant__field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }

.az-assistant__form label:not(.az-assistant__consent) {
  display: grid;
  gap: 5px;
  color: var(--vz-ca-color-text-dark, #2E3144);
  font-size: 11px;
  font-weight: 700;
}

.az-assistant input,
.az-assistant select,
.az-assistant textarea {
  width: 100%;
  border: 1px solid var(--vz-ca-color-border, #e2dcd8);
  border-radius: 9px;
  color: var(--vz-ca-color-text-dark, #2E3144);
  background: var(--vz-ca-color-surface, #fff);
  font-size: 12.5px;
  font-weight: 400;
  transition: border-color var(--vz-ca-transition-fast, 150ms ease), box-shadow var(--vz-ca-transition-fast, 150ms ease), background var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant input,
.az-assistant select { height: 40px; padding: 0 10px; }
.az-assistant textarea { min-height: 88px; padding: 9px 10px; resize: vertical; line-height: 1.4; }

.az-assistant input:focus,
.az-assistant select:focus,
.az-assistant textarea:focus {
  border-color: var(--vz-ca-color-accent-readable, #7B6428);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 22%, transparent);
}

.az-assistant input[aria-invalid="true"],
.az-assistant select[aria-invalid="true"],
.az-assistant textarea[aria-invalid="true"] { border-color: #b44b52; }

.az-assistant__consent {
  display: grid;
  grid-template-columns: 17px 1fr;
  align-items: start;
  gap: 8px;
  color: var(--vz-ca-color-text-light, #707584);
  font-size: 10px;
  line-height: 1.4;
  cursor: pointer;
}

.az-assistant__consent input { width: 16px; height: 16px; margin: 1px 0 0; accent-color: var(--vz-ca-color-primary, #3A3F5C); }
.az-assistant__form-error { margin: 0; padding: 8px 9px; border: 1px solid color-mix(in srgb, #b44b52 36%, transparent); border-radius: 8px; color: #973d45; background: color-mix(in srgb, #b44b52 8%, var(--vz-ca-color-surface, #fff)); font-size: 10.5px; }

.az-assistant__submit {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 43px;
  padding: 9px 13px;
  border: 1px solid color-mix(in srgb, var(--vz-ca-color-accent, #C8B27D) 60%, transparent);
  border-radius: 10px;
  color: #fff;
  background: linear-gradient(135deg, var(--vz-ca-color-primary, #3A3F5C), var(--vz-ca-color-primary-dark, #2a2e44));
  box-shadow: 0 8px 20px rgba(42,46,68,.18);
  font-size: 12px;
  font-weight: 800;
  cursor: pointer;
  transition: transform var(--vz-ca-transition-fast, 150ms ease), box-shadow var(--vz-ca-transition-fast, 150ms ease);
}

.az-assistant__submit:hover { transform: translateY(-1px); box-shadow: 0 11px 24px rgba(42,46,68,.24); }
.az-assistant__submit svg { width: 18px; height: 18px; }
.az-assistant__full-form { display: block; color: var(--vz-ca-color-accent-readable, #7B6428); font-size: 10.5px; font-weight: 750; text-align: center; text-underline-offset: 3px; }

.az-assistant__footer {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 38px;
  padding: 8px 13px;
  border-top: 1px solid var(--vz-ca-color-border-light, #ede9e6);
  color: var(--vz-ca-color-text-light, #707584);
  background: var(--vz-ca-color-bg-warm, #F2EDEA);
  font-size: 9px;
  line-height: 1.25;
  text-align: center;
}
.az-assistant__footer svg { flex: 0 0 15px; width: 15px; height: 15px; color: var(--vz-ca-color-accent-readable, #7B6428); }

.az-assistant__launcher:focus-visible,
.az-assistant__panel-close:focus-visible,
.az-assistant__preview-open:focus-visible,
.az-assistant__preview-dismiss:focus-visible,
.az-assistant__languages button:focus-visible,
.az-assistant__back:focus-visible,
.az-assistant__action:focus-visible,
.az-assistant__submit:focus-visible,
.az-assistant input:focus-visible,
.az-assistant select:focus-visible,
.az-assistant textarea:focus-visible,
.az-assistant__full-form:focus-visible {
  outline: 3px solid var(--vz-ca-color-focus);
  outline-offset: 3px;
  box-shadow: 0 0 0 1px var(--vz-ca-color-focus-inner);
}

@keyframes az-assistant-wave {
  0% { opacity: 0; transform: scale(.78); }
  12% { opacity: .82; }
  68% { opacity: .12; }
  82%, 100% { opacity: 0; transform: scale(1.88); }
}

@keyframes az-assistant-icon-float {
  0%, 58%, 100% { transform: translateY(0) rotate(0); }
  66% { transform: translateY(-2px) rotate(-2deg); }
  74% { transform: translateY(1px) rotate(1.4deg); }
  82% { transform: translateY(-1px) rotate(-.7deg); }
}

@keyframes az-assistant-shimmer {
  0%, 68% { left: -60%; opacity: 0; }
  72% { opacity: 1; }
  88%, 100% { left: 130%; opacity: 0; }
}

@keyframes az-assistant-badge-bump {
  0%, 100% { transform: scale(1); }
  35% { transform: scale(1.22) rotate(5deg); }
  65% { transform: scale(.94) rotate(-2deg); }
}

@keyframes az-assistant-reminder-pulse {
  0%, 100% { transform: scale(1); }
  28% { transform: translateY(-3px) scale(1.08); }
  52% { transform: translateY(0) scale(.98); }
  74% { transform: translateY(-1px) scale(1.035); }
}

@media (max-width: 560px) {
  .az-assistant {
    --vz-ca-edge: max(12px, env(safe-area-inset-right));
    --vz-ca-bottom: max(12px, env(safe-area-inset-bottom));
    --vz-ca-launcher-size: 54px;
    max-width: calc(100vw - env(safe-area-inset-left) - env(safe-area-inset-right));
  }

  .az-assistant__launcher-icon svg { width: 31px; height: 31px; }
  .az-assistant__message-preview {
    right: 0;
    width: min(255px, calc(100vw - 28px - env(safe-area-inset-left) - env(safe-area-inset-right)));
  }

  .az-assistant__panel {
    position: fixed;
    right: max(10px, env(safe-area-inset-right));
    bottom: calc(var(--vz-ca-safe-bottom) + var(--vz-ca-launcher-size) + 12px);
    max-width: none;
    max-height: calc(100vh - var(--vz-ca-safe-bottom) - var(--vz-ca-launcher-size) - 26px - env(safe-area-inset-top));
    max-height: calc(100dvh - var(--vz-ca-safe-bottom) - var(--vz-ca-launcher-size) - 26px - env(safe-area-inset-top));
    transform-origin: bottom center;
  }

  .az-assistant__header { padding: 16px 16px 14px; }
  .az-assistant__language-bar { padding-right: 13px; padding-left: 13px; }
  .az-assistant__languages button { padding-right: 6px; }
}

@media (max-width: 390px) {
  .az-assistant__language-label {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
    white-space: nowrap;
  }

  .az-assistant__language-bar { justify-content: center; }
  .az-assistant__languages { width: 100%; justify-content: space-between; }
  .az-assistant__languages button { flex: 1 1 0; justify-content: center; min-width: 0; padding-right: 4px; padding-left: 4px; }
}

@media (max-width: 370px) {
  .az-assistant__field-row { grid-template-columns: 1fr; }
  .az-assistant__header { gap: 9px; padding-right: 12px; padding-left: 12px; }
  .az-assistant__heading h2 { font-size: 18.5px; }
  .az-assistant__brandmark { flex-basis: 42px; width: 42px; height: 42px; }
  .az-assistant__welcome { margin-right: 10px; margin-left: 10px; }
  .az-assistant__actions,
  .az-assistant__form-view { padding-right: 10px; padding-left: 10px; }
  .az-assistant__action { gap: 8px; padding-right: 9px; padding-left: 9px; }
}

@media (max-height: 640px) and (max-width: 900px) {
  .az-assistant__header { padding-top: 12px; padding-bottom: 11px; }
  .az-assistant__brandmark { flex-basis: 40px; width: 40px; height: 40px; }
  .az-assistant__brandmark svg { width: 28px; height: 28px; }
  .az-assistant__language-bar { min-height: 42px; padding-top: 6px; padding-bottom: 5px; }
  .az-assistant__welcome { margin-top: 9px; margin-bottom: 8px; padding-top: 9px; padding-bottom: 9px; }
  .az-assistant__actions { gap: 6px; padding-bottom: 10px; }
  .az-assistant__action { min-height: 54px; padding-top: 7px; padding-bottom: 7px; }
}

@media (prefers-reduced-motion: reduce) {
  .az-assistant *,
  .az-assistant *::before,
  .az-assistant *::after {
    scroll-behavior: auto !important;
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}

@media print {
  .az-assistant { display: none !important; }
}